It’s 5 p.m. Do you know where your deposits are?


 

Deposit tracking sounds simple, right? Your stores send deposits to the bank, and the funds show up in your account. Unfortunately, there’s a lot of ways your deposit process can go awry.

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5 lessons retailers can learn from ’80s movies

 

If you grew up in the 80s like I did, you’ve seen some great movies. While some of them might fall into the “so bad they’re good” category, most 80s movies seemed to carry with them an important life lesson, many of which translate to the retail industry. So find your scrunchie, pop that collar and reminisce!

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Why should retailers connect their systems and devices?

 

At NRF 2018 in New York, we got a lot of questions about the messages in our booth. What did we mean by “connect your systems and devices”? And how does that help retailers with their customers and their stores?

 

Creating connections with your systems and devices powers your relationship with your data and, in turn, your stores and customers. When your technologies communicate with each other, they can work together to bring you vital information that you can use to act fast.

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What are retailers' 2018 technology priorities?

 

Year after year, technology drastically changes the retail landscape. Not long ago, what’s commonplace now would have seemed impossible – like letting customers scan their own purchases at unmanned checkout lanes, the ability to buy almost anything (from almost anywhere) using a smartphone or the ability to pay for goods and services by scanning the very same phone.

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Most-clicked topics reveal one of retailers’ top concerns

 

Our most-viewed blog posts of 2017 tell us quite a bit about what’s been on retailers’ minds this year. An overall theme seems to pop up when you look at the topics that had readers clicking — process improvement.


The retailers who read our blog are looking for ways to make the “have-tos” of retail more efficient so that their employees can be more productive. After all, spending time on tasks and processes doesn’t build customer loyalty or boost profits  spending time with customers does.

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Build or buy technology solutions: What works best for retail?

 

Technology has infiltrated all aspects of retail — automation is changing the way we interact with customers, market products, send reports and manage cash. Keeping up with available technology keeps your stores competitive, but sometimes the thought of a significant initial investment is enough to hold you back — no matter how enticing the promised payoff. 

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10 steps to making data-driven decisions in retail

 

Too often, retailers – especially those who have been in the business for a while – continue operating in the same way they have for years. But in today’s retail landscape, “the way things have always been done” just doesn’t hold up.

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Currency management best practices | How to avoid store balancing blunders

 

Last week, I shared some of the store balancing manual processes and reporting I see in the retail space when I perform back-office observations. Those manual tasks create a lot of headaches for retailers of all types and sizes — even ones that don’t take much cash.

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Better store information starts with proper store balancing

 

How much cash on hand does Store 1527 have right now? Why has Store 386 been $100 short the last two weeks? What happened to last Tuesday’s bank deposit for Store 190? And why on earth is Store 2116 always late with their reports?

 

You can probably come up with all this information with a little – or a lot – of research. But the answers to all these questions start with store balancing procedures. If you get those right, you’ll find yourself armed with information that lets you govern your currency operations more efficiently.

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Solving c-store cash worries

 

CSP’s sixth annual cash management study revealed that, much like last year, convenience store owners and operators are by no means immune to the currency concerns plaguing other retailers. Respondents remain concerned about day-to-day cash handling issues:

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