A New Chapter

[fa icon="calendar'] June 13, 2019 / by Darren Knipp




This week, we made a significant announcement for Balance Innovations, one that marks the end of one chapter in our 15-year history, and opens up the beginning of a new one.

Balance Innovations (BI) has become part of Brink’s, through acquisition.

We have enjoyed a strong partnership with Brink’s, and we share a common goal – to provide innovative cash solutions to our customers.  This goal will remain, and working together we can go further, faster. Our combined technologies, skills and experience will accelerate our shared vision, allowing us to expand our services across the cash ecosystem and deepen customer relationships.


For most of our early years, BI provided in-store point solutions to count and reconcile currency. We helped our customers re-allocate cash operations labor and boosted back-office productivity.  Our vision, to revolutionize retail through innovative software solutions, has shaped our thinking as we expanded the breadth and depth of our capabilities, ultimately shifting to a cloud-based platform along a hardware-neutral path. We are now well beyond an in-store point solution and are staged to optimize the entire cash supply chain.

As we rapidly evolved our software platform and core cash operations experience, we knew partnerships were critical in our ability to deliver on our end-to-end promise to our customers.  To achieve the goal, we established Application Programming Interfaces (APIs) to make our platform easier to integrate and maintain. And, we engaged with select, high-quality partners, such as Brink’s, who had expertise with treasury and financial institutions to help close key gaps in our solutions. 

It has taken time, and we have more work to do, but we are on the cusp of delivering significantly more complete cash management solutions than at any point in our history.

Creating the Future

This is an exciting time for all of us at BI and Brink’s; and more importantly, it is a tremendous time for our customers – retailers of all sizes. With Brink’s as our parent and partner, we will deliver a full suite of innovative, comprehensive, end-to-end cash management solutions that will be difficult to match.

Together we will continue to build on our shared vision and remain steadfast in our common values, among them, a commitment to our customers and employees. We thank all those who got us to this new chapter, including our employees and their families, our customers, and the community.

Darren Knipp
Darren Knipp

As President and CEO of Balance Innovations, Darren brings his passion for building customer-centric, enterprise software solutions towards the opportunity of helping retailers revolutionize their approach to managing cash and leveraging it as an asset.